They Will Listen When You Master Communication Under Pressure

When there is tension, everyone involved brings their own struggles, emotions, and personal stress into the mix which makes clear communication much harder. Communication is important in high-stress environments, but it can also be the first to break down. The key to improving communication isn’t always how you said it, it might be how the listener receives the information. Even the most careful sentences can miss their mark if it doesn’t match with how the listener receives the information.

Every person has their own behavioral style, how they perceive problems, people, the pace of the day, and procedures/rules. When you learn your own behavioral style, you understand your strengths and blind spots. Additionally, it makes it easier to understand others which builds trust and reduces conflicts. 

There some employees prefer direct and concise communication, while others might need a little bit more fluff when communicating. If you're speaking direct and short to someone who prefers more fluff/encouragement, your message can create stress and conflict. On the other hand, if you are being overly soft or indirect with someone who needs straightforward facts you could misdirect them to unclear expectations.

DISC assessments are a useful tool that can help employees and teams understand these communication patterns with each other much more clearly. Communication under stress doesn't have to be an obstacle. when can learn different behavioral styles in the success of your communication. 

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